Driving excellence forward in the rental industry

• A valid passport AND valid driving licence (both in date)
  
• 2 x Proof of address *
  
• A credit or debit card in your own name
  
• A DVLA check code obtained from the DVLA website no more than 21 days before the rental start date, codes can be generated using the following website here
  
• Additional drivers must present a valid passport AND valid driving licence along with a DVLA check code

Switch works with a wide range of Manufacturers and, as such, we are unable to display every available vehicle within each category on our website. Our policy is to display the most appropriate vehicle within that particular category at any point in time. The definition of 'Or Similar' is the provision of a vehicle of comparable size, body type and rental value to the vehicle being displayed. Please note, due to the number of Manufacturers we deal with, we may supply a vehicle from an alternative manufacturer.
In the unlikely event that a vehicle from the category booked is unavailable Switch will supply a Free Upgrade. A Free Upgrade is defined as a vehicle which has a greater rental value than the category booked.

Reservations made via the Switch website are at special rates which reflect our Cancellation and No-show policies.

Reservations confirmed and pre-paid on-line
If you cancel your pre-paid reservation within 24 hours of placing the booking Switch will issue a full refund. If you cancel your reservation more than 24 hours from time of making the booking no refund will be made. All bookings cancelled less than 48 hours from the pick up date and time are non refundable. Please note if appropriate I.D., the necessary payment/deposit is not produced at time of pick up or the Terms and Conditions are not adhered to in any way, and the rental cannot proceed, no refund will be made. Cancellations may be made on this website and a cancellation number will be emailed to you - please retain this for your records.

NB: No cancellations can be made on the website after the rental start date & time. In these instances you should request the pick up location to action on your behalf.

Reservations confirmed on line but paid on pick up
No charge will be made for cancellation of a reservation that has been confirmed on line for payment on pick up.

Reservations confirmed off line by the Switch location
You may cancel your reservation at any time up to 48 hours before the check-out time without charge. Cancellation should be made direct with the Switch location (by telephone or email).

If you cancel after this time, the Switch location may charge your credit card in accordance with the agreement made at the time of confirmation, subject to a maximum amount equal to the value of the hire.